IT Service Desk Agent at Decision Management Consultants – Dubai jobs
Skills
Graduate in Science with a Diploma or Certification in IT
ITIL Foundation Certification (preferred)
Knowledge of Service Management Tools (Service Now, BMC Remedy, Manage Engine Service Desk etc.)
Able to communicate well with internal and external contacts.
Ability to operate tools, components and peripheral accessories (Network, MFP and ID Card Printers).
Working knowledge of remote control tools
Basic technical knowledge of current protocols, operating systems and standards.
Good communication (both verbal and written) skills
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- IT Services
- Company Type
- Recruitment Agency
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- 1
Preferred Candidate
- Years of Experience
- Min: 1 Max: 4
- Residence Location
- United Arab Emirates
- Nationality
- All Arab Countries
- Degree
- Bachelor’s degree / higher diploma
- Age
- Min: 22 Max: 28